Our Policies

General

• We accept MasterCard, Visa, AMEX, Discover, and cash.

• All sales on Class Passes, Song Lists, and Party/Private Deposits are FINAL.

• Sales on merchandise can be returned for store credit if in original packaging.

• Hours, rates, and policies are subject to change.

• No men can be present during the session (except during Lover's Moves and private parties).

• Video and still pictures are OK, but ONLY with instructor approval. Cuz your classmate may not want their twerking on blast on Instagram.

• No nudity.

• You will need to sign a liability waiver at your first class.

• If you realize that you cannot attend a class, PLEASE ALWAYS, go into your account and cancel yourself out of the class to allow others to sign up for your spot.

• All classes require you to come with an open mind... try it, you'll like it!

• No shows to free events are not allowed to register freely for future free events. If they want to attend another free event, they will be placed on a waitlist and added if there is room on the day of the event.

• No audits, spectators, or children allowed in the classroom.

• No drop-ins to any class. You must pre-register.

Cancellation Policy for Group classes

• Cancellations less than 24 hours prior to the class are considered Late Cancels and can be made up.

• Cancellations within 2 hours of class or not showing up for class without canceling are considered no-shows and cannot be made up..

• Weather related class cancellations are ONLY made if the MTA has issued a subway system train service shut down that affects class start time.

Making Up Late Cancels:

• Please follow these instructions to make up a late cancel.

• You must email (info@stripxpertease.com) between midnight and 5pm the DAY BEFORE another class that you want to take (of equivalent value).

• If there are available spots, we will put you into the class and honor your previous payment/pass.

• You are not guaranteed a spot and are only considered CONFIRMED in the class if you receive a confirmation email saying so.

• If you miss the second class you will forfeit your make-up.

• This does not apply to no call or no shows or classes cancelled within 2 hours of start time.

• These can be made up up to the date that the pass used for the late cancelled class expires.

Cancellation Policy for Parties/Privates:

• Deposits are non-refundable, and full payment is due 3 days before your class.

• Canceling a PARTY or PRIVATE more than 72 hours before the class allows you to use that deposit towards anything you like for 6 months.

• Canceling a PARTY (3+ ladies) within 72 hrs will result in loss of full payment. Cancelling a PRIVATE same day will result in loss of payment.

• Changing the start time and/or length of a PARTY within 72 hours of that party is subject to availability and will result in an additional fee (the same amount as your deposit) for the new booking.

• For PARTIES To change your number of attendees into a different pricing group, you must notify us via email 4 days or more prior to party to change your final balance. Changes to a lower pricing and/or refunds are not permitted within 3 days of your party. Any increase to the next pricing bracket with in 3 days will be charged to the card on file along with an additional $25 surcharge.  

• Canceling or changing a PRIVATE (1-2 ladies) within 72-24 hrs of class will result in a rescheduling fee when rescheduling that class ($75 for 60 min private, $125 for B J privates). Same day cancels cannot be made up.

• Weather related cancellations are ONLY made if the MTA has issued a subway system train service shut down that affects your start time.

Cancellation Policy for Zoom Parties/Privates:

• Payments are non-refundable. PARTIES: Deposits are non-refundable.

• Canceling a PARTY or PRIVATE more than 72 hours before the class allows you to use that deposit towards anything you like for 6 months.

• Canceling a PARTY (3+ ladies) within 72 hrs will result in loss of full payment. Cancelling a PRIVATE same day will result in loss of payment.

• Changing the start time and/or length of a PARTY within 72 hours of that party is subject to availability and will result in an additional fee (the same amount as your deposit) for the new booking.

• For PARTIES To change your number of attendees into a different pricing group, you must notify us via email 4 days or more prior to party to change your final balance. Changes to a lower pricing and/or refunds are not permitted within 3 days of your party. Any increase to the next pricing bracket with in 3 days will be charged to the card on file along with an additional $25 surcharge.  

• Canceling or changing a PRIVATE (1-2 ladies) within 72-24 hrs of class will result in a rescheduling fee when rescheduling that class ($55). Same day cancels cannot be made up.

Passes Rules:

• Passes are virtual and stored online.

• Passes can be purchased on our website through MINDBODY, or anytime in person with cash or credit card. If paying in cash, please bring the correct change.

• Your pass is valid for 3 months from the date you purchase it. But you can pay a fee per hour to extend it.

• Extension fees are $5 for 3 months per hour.

• You can use your card to register for all group classes and events that accept passes.

Group Classes Rules:

• Each student needs their own account when signing up for group classes.

• After payment, you will receive a confirmation email. It will include class location and info on what to wear and will come to you directly after your purchase. If you don't get this email it probably means that you opted out of emails on your account, please opt in.

• If we get low sign ups, then we have to cancel. It bums us out too, but hey, at least you get your pass back.

• If your class gets canceled, you will be notified by email prior to class.

• You may cancel your reservation without penalty up to 24 hours prior to the class. Cancels less than 24 hours prior to the first class are considered a late cancel. If you realize you'll be unable to attend less than 24 hours before the class please let us know you won't be coming so that we can let someone else on the waitlist have the spot in class!

• Late cancels CAN be made up. Please see the policy below. No shows or cancels within 2 hours of class are not allowed make-ups.

• Class Etiquette: Class size is limited. Please arrive 10-15 min. early for class to ensure a space and to get signed in, especially first time students. Please note sometimes check ins in the lobby can have a long line, take account for that in your arrival time.

• We reserve the right to cancel or change times on a class with consistently low attendance.

• Be prepared to work hard, push yourself, sweat, feel sexy, and have fun!

Public Group Classes Wait Lists Rules:

• If a class is full you can be added to the wait list!

• You will be notified by email if a spot opens up in class. If you won't have access to email the day of the class, please let us know how we can contact you.

• Please do not add yourself to the waitlist if you cannot be prepared to attend class on the day of the class.

• You can be notified anytime, however any student notified 2 hours or less who cannot attend will not be penalized.

• If you are notified 2 hours or more and do not attend then you will be charged for the class.

• Do not show up to class unless you receive notification that you were confirmed for class.

• If you are put in to a class from the waitlist unpaid, you must pay online within 24 hours or before the class, which ever happens first, or you will be pulled from the class.

Private Lessons and Parties Rules:

• To hold the date for your class, you must make a deposit. No exceptions.

• Deposits are nonrefundable, sorry. However, they can be transferred towards another date or class up to 6 months, if canceled timely (72 hours or more before your class).

• Your final balance is due 3 days before your first class, it will be autocharged to the card on file, unless on 6 lesson payment plan.

• Group rates reflect total amount, not per person.

• PARTIES: Full payment is autocharged 3 days before your class at 6 am, based off of your number of guaranteed attendees. Card used for deposit will be autocharged. To change your number of attendees into a different pricing group, you must notify us via email 4 days or more prior to party to change your final balance. Changes to a lower pricing and/or refunds are not permitted within 3 days of your party. Any increase to the next pricing bracket with in 3 days will be charged to the card on file along with an additional $25 surcharge.  

• Canceling a PARTY (3+ ladies) within 72 hrs will result in loss of full payment.

• Changing the start time of a party within 72 hours of that party is subject to availability and will result in an additional fee (the same amount as your deposit) for the new booking.

• Canceling or changing a PRIVATE (1-2 ladies) within 24-72 hrs of class will result in a rescheduling fee when rescheduling that class ($75 for 60 min private lesson, $125 for B J Private) for the new booking. Same day cancels cannot be made up.

Private In-Studio Classes:

• Room # and instructor subject to change.

• Alcohol is not allowed in the studio.

• The room is only reserved for the allotted time to run through the lesson, so please be ready to go and wearing whatever you and your friends need to be comfortable at the starting time listed below. Arriving 5 minutes early to get signed in would ensure a complete class.

Private In-Home Classes:

• If taking an in-home class, please have a chair (high chairs, like bar stools, do not work) for your instructor and each student and a speaker your instructor can connect to (plug in or bluetooth) as well.

• Any travel outside of Manhattan will be subject to travel fees. Please contact us for more info.

• Parties end at the listed time, regardless of when they start.

• Please be respectful of your instructor.

• Everyone participates, no spectators.